The Making of a Manager "What to Do When Everyone Looks to You" by Julie Zhuo is a book that offers insights and practical advice for individuals transitioning into managerial roles. Drawing from her own experiences as a manager at Facebook, Zhuo shares key ideas and principles for effective management:
The Transition to Management
Zhuo highlights the challenges that many individuals face when transitioning from an individual contributor role to a managerial role. She emphasizes that becoming a manager is a significant shift that requires a different skill set and mindset.
The Role of a Manager
The book clarifies the primary responsibilities of a manager, which include setting goals, providing feedback, making decisions, and supporting the growth and development of team members. Zhuo stresses that a manager's role is to help their team succeed.
Self-Reflection and Self-Awareness
Zhuo underscores the importance of self-awareness for managers. Understanding one's strengths and weaknesses and being open to personal growth are essential for effective leadership.
Building Strong Relationships
Zhuo discusses the importance of building strong relationships with team members. She emphasizes the value of trust, empathy, and effective communication in fostering positive relationships within a team.
Feedback and Performance Management
The book provides guidance on giving and receiving feedback. Zhuo discusses strategies for delivering feedback effectively, setting clear expectations, and conducting performance reviews.
Effective decision-making is a critical skill for managers. Zhuo offers insights into different decision-making models and discusses how to make informed and timely decisions.
Time Management and Prioritization
Managers often face competing demands on their time. Zhuo provides tips on how to manage time effectively, set priorities, and avoid common time-wasting traps.
Leading Meetings
Zhuo offers advice on how to lead productive meetings, including setting clear agendas, managing participation, and following up on action items.
Managing High-Performing Teams
The book discusses strategies for managing high-performing teams, including recognizing and rewarding excellence, maintaining team motivation, and balancing individual and team goals.
Managerial Growth and Development
Zhuo encourages managers to continue their personal and professional development. She suggests seeking mentorship, reading management literature, and learning from both successes and failures.
Navigating Managerial Challenges
Zhuo addresses common managerial challenges, such as handling conflict, managing underperformance, and making tough decisions.
Leadership Styles
The book explores different leadership styles and encourages managers to find their authentic leadership style that aligns with their personality and values.

"The Making of a Manager" provides practical advice and real-world examples to help new and aspiring managers navigate the complexities of leadership. It serves as a valuable resource for those seeking to develop their managerial skills and become effective leaders within their organizations.